Booking Terms & Conditions – Cofrance SARL (ScanMarine™)
The Yacht Charter Contract
All travel and yacht charter arrangements are made by us, Cofrance SARL (ScanMarine™), acting as agents on behalf of charter yacht owners or operators and travel providers. In paying your deposit you are deemed to have read and accepted the following terms and conditions, and the other information in any brochure or on this site, which form the contract between you and us. Bookings on charter yachts are accepted subject to the standard terms of the company with whom we have booked your yacht charter holiday. The details of yacht charters will be sent to you with your confirmation invoice. If there are any significant changes to the price or any other arrangements you will be told at the time of booking; once you have booked, we will do our best to let you know of any changes before you travel.
When making your booking you guarantee that you have the authority to do so and you accept on behalf of your yacht charter party the terms of these booking conditions. A contract exists as soon as you sign the yacht charter agreement. You should check the details of your confirmation carefully to ensure that it accurately reflects the booking you have requested and immediately inform us of any discrepancies. This contract is made on the terms of these booking conditions which are governed by English Law and we both agree to submit to the jurisdiction of the English Courts at all times.
If any part of your holiday booked by us is not as described, or is not of a reasonable standard, we will accept responsibility if this is due to a fault on our part. We do not accept responsibility for the acts and or omissions of our travel providers, charter suppliers and operators. We do not accept responsibility if the fault is caused by you or any member of your party, a third party or an event which we could not with due care have foreseen or avoided. Where the services are provided by air or sea carriers our liability is limited in line with the appropriate international convention.
Deposit: A deposit of 50% is required within 7 days of your reservation.
Payments for your yacht charter vacation are accepted by cheque (Sterling, US$, Euro, Aus) or bank transfer (Sterling, US$, Euro, Aus). Normally payments are made in the same currency that the yacht charter is advertised in, although the type of accepted currency is sometimes negotiable.
Prices: Prices detailed are subject to change at any time until full payment has been received. Prices are exclusive of fuel unless stated otherwise. We reserve the right to correct any pricing errors or omissions that may occur. We recommend that you book & pay in full as soon as possible to ensure the availability and pricing of any travel services shown.
Final payment: Final payment is due no later than 65 days prior to charter commencement. Balance reminders are not issued. If you fail to pay on time, the company reserves the right to cancel your charter, without refund of your deposit. The final payment will be held in the Cofrance SARL (ScanMarine™) Client Trust Account until it is paid to the charter or travel supplier.
Method of Payment: Prices are valid for payment by cash via direct debit or telegraphic transfer into the Cofrance SARL (ScanMarine™) Limited Trust Account. Bank account details will be supplied. Personal cheques and bank drafts are acceptable but a booking will not be considered to be finalized until cleared funds have been received.
The booking deposit is 50% of the bareboat charter vacation holiday price plus holiday insurance premiums in full. The balance of 50% is due two months before departure.
A Security Deposit is required from all bareboat charterers to cover the risk of damage to the boat, loss of equipment or late return. The amount varies according to the charter operator, the location and the size of boat. Alternatively, you can usually opt to pay a non-refundable insurance premium to reduce the deposit amount required.
Crewed & luxury Yacht Charter
The booking deposit is 50% of the crewed or luxury yacht charter vacation holiday price plus holiday insurance premiums in full. The balance of 50% and security deposit is due two months before departure as well as extra expenses if any.
Flights and Travel.
You will be informed on booking a flight-inclusive package of the airline, aircraft type and destination airport and subsequent changes will not entitle you to cancel without penalty. Flight timings, airlines or aircraft can change after your flight has been booked. Flight times, including those shown on any letter, invoice or ticket, cannot be guaranteed. We are not liable for any delay which may occur. Any arrangements or compensation in the event of a delay will be at the sole discretion of the airline. If you are denied boarding by the aircraft captain, our responsibility for you ceases and we will not be liable to make alternative arrangements or refund any money.
Passports, Visas and Health: You are responsible for ensuring that you possess all necessary documentation including passports and visas for your holiday. For all destinations, you should consult the appropriate consulate. All travelers must have a valid passport for international travel. Many countries require passports to be valid for 6 months beyond your stay. Visas & entry permits are required for many countries. Passports, visas & re-entry permits are the responsibility and cost of you the charterer and traveler. For health enquiries call your Travelers Medical / Vaccination Centre or see your Doctor. We recommend that you check travel advisory information on your destinations.
Cancellation or Variation of the yacht charter by the Yacht Charterer
If you, as the yacht charterer, wish to cancel your yacht charter you must notify us immediately in writing. Cancellation will be effective on the date at which Cofrance SARL (ScanMarine™) receives the cancellation. If you have notified us by email please follow up to check that we have received it. The particular contract you have signed will govern the law and cancellation process.
Cancellation/Amendment Fees: Please be advised that cancelled bookings can incur further charges imposed by Charter Operators. In the case that a charter is cancelled, we as the agency reserved the right to retain any commissions owing on the charter. If the reasons for your cancellation are covered under the terms of your insurance policy, you may be able to reclaim these charges. The charges that will apply to your cancellation will be specified on the particular operator’s yacht charter contract.
If you wish to make changes to the booking after confirmation, we will do all we can to make the necessary arrangements, but as an agent we may have to make additional charges.
Cancellation or Variation of the yacht charter by Cofrance SARL (ScanMarine™).
We will do our best to provide the contracted facilities but occasionally we may have to make a significant change to your charter yacht vacation holiday arrangements. The arrangements for vacations are made many months in advance and it is sometimes inevitable that changes may become necessary. We reserve the right to make such changes should they become necessary. Most of these changes will usually be minor and we will advise you or your travel agent of them at the earliest possible date. We also reserve the right in any circumstances to cancel your travel arrangements. We will contact you to discuss alternative arrangements. If we are unable to provide an acceptable alternative, or if circumstances arise beyond our control, we may find it necessary to cancel your holiday before departure. In this case we will return in full all monies paid by you, less insurance.
Please note that carriers such as Airlines may be subject to change. Such a change is deemed to be a minor change. Other examples of minor changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type and change of accommodation to another type of a similar same standard.
Force Majeure: This means that we will not pay you compensation if we have to cancel or change your yacht charter or travel arrangements in any way because of war, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire adverse weather conditions or other unforeseen circumstances that may amount to force majeure.
We do not accept responsibility if the fault is caused by you or any member of your party, an unconnected third party or an event which we or our supplier could not with due care have foreseen or avoided. Where the services are provided by air or sea carriers our liability is limited in line with the appropriate international convention.
We reserve the right in our absolute discretion to terminate without further notice the yacht charter vacation arrangements of any client who refuses to comply with the instructions or orders of the company staff, agent or other responsible person whose behavior in their opinions is likely to cause distress, damage, danger or annoyance to other customers, staff, any third party or to property. Upon such termination our responsibility for your vacation ceases and we shall not be liable for any extra costs incurred by you. Any client who is denied boarding on the outbound/inbound flight on the decision of the airline staff or aircraft captain shall be deemed to have given notice of cancellation on his/her booking at that moment, and cancellation charges will apply in accordance with cancellation charges above.
Bareboat Yacht Charters
Please refer to the specific charter operator contract and conditions for oyur charter. You will normally be granted free use of the bareboat yacht after you have signed the Take-Over form with the charter operator. You have the right to inspect the bareboat yacht, her gear and inventory and to ensure that all items are present and in good working condition. On signing the Take-Over form you accept the yacht and thereafter it is your full responsibility, and you will have no right to claim for any loss of time or expense caused by any accident or breakdown or failure of any part of the bareboat yacht. However, such acceptance does not imply that you assume responsibility for any failure, damage, loss or expense due to normal wear and tear, or defects which are agreed and noted on the Take-Over Form.
If you return the bareboat yacht late at the end of a charter, you will be liable to pay a penalty charge, and you will be liable for all recovery costs. We will not provide alternative return flights.
The cruising area from each base may be restricted. The base manager will inform you of any restrictions, and may further confine the cruising area of the bareboat yacht or place a competent crew on board if considered necessary for the safety of the yacht and its occupants. A daily charge will be made for the crew member. No pets are permitted on board unless otherwise stipulated.
Laws of the country where you or your charter yacht is located
No-one in your party should commit an act contrary to the laws of the country. If any such act is committed, the agreement between us will automatically terminate, but without prejudice to our rights and those of the owner of the charter yacht. You and/or your party will carry full responsibility and answer to the appropriate Authorities.
It is strongly suggested that all members of your party have comprehensive travel insurance.
Yacht Charter Complaint Procedure
We aim to provide you with the best yacht charter vacation holiday possible, but if a problem occurs you must report it to your Cofrance SARL (ScanMarine™) yacht charter consultant as soon as possible, or to the charter operator manager or captain who will try to resolve it on the spot. If you fail to follow this simple procedure Cofrance SARL (ScanMarine™) and/or the charter operator will have been deprived of the opportunity to investigate and rectify your complaint whilst you were on your yacht charter vacation and this may affect your rights under this contract. The Charter Contract is made on the terms of the particular yacht charter Booking Conditions and is governed in all respects by English Law and shall submit to the jurisdiction of the English Courts.